privacybeleid

Monthly.care is responsible for the processing of personal data as shown in this privacy statement.

Contact details
www.monthly.care

T: 0613385641

Linda van Laar is the Data Protection Officer of monthly.care. She can be reached via info@monthly.care

Monthly.care processes your personal data because you use our services and/or because you provide this data to us yourself.

Personal data
Below you will find an overview of the personal data we process:

- First and last name
- Address data
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.

Minor policy
Our website and/or service has does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@monthly.care and we will delete this information.

Goals
Monthly.care processes your personal data for the following purposes:

- Handling your payment
- Sending our newsletter provided you have given permission for this
- To be able to call or email you if this is necessary to provide our services
- Offer you the opportunity to create an account
- To deliver our products to you.

Software
Monthly.care takes place on the basis of automated processing no decisions on matters that could have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being involved (for example an employee of monthly.care).  Monthly.care uses the following computer programs or systems:

  • Shopify – website software
  • Japak Fulfillment Software – software for shipping packages
  • Founders – accounting software (business customers only)
  • Mail – mail processing program

Monthly.care does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following personal data:

Personal details                 2 years 
When you order from us again, this will be recognized by our software and we can serve you better.   

Address                         2 years 
When you order from us again, this will be recognized by our software and we can serve you better.                        

E-mail address                2 years 
When you order from us again, this will be recognized by our software and we can serve you better.                        

Not to third parties
Monthly.care does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.  Monthly.care remains responsible for these processing operations.

Cookies
Monthly.care only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View personal data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by monthly.care and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@monthly.care

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Monthly.care would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

security
Monthly.care takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@monthly.care