Shipping and Returns
Once you have placed your order, you will receive an order confirmation by email. If you have not received your order confirmation within 24 hours, please contact us at firstname.lastname@example.org so we can find out what went wrong.
All orders are shipped with PostNL. We will ship your purchase within 10 business days of receiving order confirmation. Please note that we cannot be held liable for the loss of your package once it has been shipped.
Netherlands only - You can exchange a sealed and unopened product for store credit or another product within 14 days of delivery. The products being exchanged must be in unused and unopened condition. If you would like to exchange a product, you can send it to monthly.care in its original condition and packaging. Let us know in advance to expect it by sending us an email: email@example.com .